Articles about WhatsApp

Everything we've written about WhatsApp.

WhatsApp for Customer Service: A Growing Channel Across Europe

WhatsApp isn't just a MENA phenomenon — it's a genuine, growing customer-service channel across much of Europe too. Here's how to use it well.

WhatsApp Business in Morocco and Algeria: A Seller's Playbook

WhatsApp is where the real conversation happens for Moroccan and Algerian sellers. Here's how to structure it without losing the human touch.

Turning WhatsApp Chats Into Real, Trackable Orders

If every order starts as a WhatsApp message, you're losing data you could be using to grow. Here's how to structure the process without losing WhatsApp itself.

WhatsApp Catalog vs. a Dedicated Order Page: Which Converts Better?

WhatsApp Business Catalog is free and easy, but it has real limits. Here's how it compares to a proper bio page with cash-on-delivery ordering built in.

Link in Bio for Sellers in Somalia (Mogadishu and the Diaspora)

Somali sellers, both in Mogadishu and across a large global diaspora, need one simple page that works for buyers at home and abroad.

How to Add a WhatsApp Order Button to Your Instagram Bio

Instagram doesn't let you put a WhatsApp button directly in your bio. Here's the actual workaround sellers use to turn DMs into real WhatsApp orders.